Bannière pour la foire aux questions

Frequently Asked Questions

  1. Must I sleep with this cushion all night long?

    No. Usage varies from one user to another according to needs and preferences. The Symbia can also be used either during the day, during the evening or only part of the night. The objective is to gradually integrate its use.

  2. How much adaptation time does it require?

    Again, it varies from one user to another. There will be an adaptation period due to a new sleeping posture. It is important to give it a little time and you will soon feel the benefits.

  3. Which model would be best for me?

    Each Symbia is designed to optimize relaxation. It is important to choose the most comfortable. For the Symbia 18° and 23°, height can sometimes be a decision factor, however, comfort should remain the principal element of choice.

  4. Is size cumbersome?

    No. On the contrary, dimensions of the Symbia have been designed to ensure the most effective overall support. Without these measurements, the support provided by the Symbia would be incomplete and its benefits directly impacted.

  5. Is it a fair price?

    The quality of the components and the conception are extremely important when choosing a product like the Symbia. They affect the comfort and the expected durability, and thus ensure a good return on investment.

  6. What about the cover?

    All Symbia have a washable and interchangeable Bamboo cover which does not require any other covering. The many advantages of Bamboo cloth will then be attainable.

  7. Where do you store the Symbia?

    Storage depends on habits and requirements. Some leave it on the bed, others, beside the bed or under the bed. As it rapidly becomes part of your lifestyle, storage is no problem.

  8. Must I sleep in the recommended position?

    Symbia’s purpose is to promote sleep and relaxation through better posture. Therefore, each cushion comes with its indications. However, it is important to place the cushion at your convenience to be comfortable.

  9. Will the memory foam make me feel too hot?

    No. We use is a soya based open cell memory foam which allows for good air flow. Besides, the thermoregulating qualities of the Bamboo cover maintain the correct body temperature.

  10. How long do they last?

    The high quality components provide exceptional durability. Also, we provide a two-year warranty against unusual sagging and manufacturing defects.